Lead designer for SuperNinja (315K+ MAU), an autonomous AI agent platform where users deploy agents with dedicated VMs to build and run applications via natural language, defining the full product experience across web and mobile.
Designed conversational and agentic interaction flows including chat interfaces, multi-step task orchestration, real-time agent monitoring, and feedback loops, improving user satisfaction by 20% and conversion by 7.5%.
Owned credits and pricing UX: purchase flows, usage dashboards, plan-switching, and retention, balancing monetization with low-friction, non-manipulative user experience.
Built and maintained a scalable design system for web and mobile, accelerating design-to-dev handoff by 30%.
Shipped front-end implementations in Webflow: marketing pages, product pages (Deep Research, AI Employees), and interactive components from design through production code.
Defined the team's AI interaction design principles: reusable patterns for agent transparency, error recovery, trust calibration, and safe behavior across conversational interfaces.